Explore Legal terms for wallets and accounts
Our Legal notice explains the conditions attached to account access, identity checks, wallet records and requests made through our support route. You are responsible for entering accurate account details and keeping your login private; we may ask for phone verification before account access or when a
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payment status needs checking. DANA, OVO, GoPay and QRIS appear as local payment references, while bank transfer and virtual account records may include BCA, BRI, Mandiri or BNI details. We process those records only for account administration, payment matching, security checks and required retention. Access or
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eligibility depends on local law, and we may restrict a request when local rules, incomplete details or a mismatch between account and payment information prevents processing. Read the full policy before opening an account and contact us if any wording is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
